Does Nova88 sell my personal data?

No — never. Nova88 has zero advertising revenue from selling user data. We share data only with regulators (when legally compelled), payment processors (for transactions), and service providers (for operations). Data is never sold to advertisers, brokers, or third parties.

How long does Nova88 keep my data?

Active accounts: throughout the account life. Closed accounts: 5 years (legal requirement for AML compliance). After 5 years, anonymised or deleted. KYC documents retained for legal compliance even after account closure.

Can I see what data Nova88 has on me?

Yes — under GDPR data subject rights, you can request a complete copy of your data. Contact support, verify identity, receive data export within 30 days. You can also request data deletion (subject to AML retention rules).

🔒 What We Actually Do With Your Data

How Nova88 Uses Your Personal Data — Plain English, No Jargon

Q: What data does Nova88 collect?

Account info (name, email, phone), KYC documents (ID, proof of address), payment data (bank account for deposits/withdrawals), gameplay activity (bets, win/loss history), and device info (IP, browser). All necessary for safe, legal operations. We do not collect contacts list, photos, or unrelated personal data.

Privacy policies are notoriously hard to read. This page is the opposite: every common question /about-us/ how Nova88 uses your data, answered in plain English. What we collect, why, and what we never do with it. For the full legal version, see our privacy policy. To verify the platform safeguards, see the complete platform trust audit and the official Nova88 Malaysia portal.

● Never Sold● GDPR Aligned● 5-Year Retention● Encrypted Storage

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📋 What We Collect, Why, and What We Don't

1Account info (name, email, phone): Used for: account creation, /login/, communications about your account. Never used for: spam, marketing without consent, sharing with third parties.
2KYC documents (ID, proof of address): Used for: identity verification (regulatory requirement), preventing fraud, age verification (18+). Never used for: identity sharing, sold to data brokers, public disclosure.
3/payment/ data (bank account, e-wallet info): Used for: processing deposits and withdrawals to your verified accounts only. Encrypted at rest and in transit. Never used for: third-party transactions, marketing payments.
4Gameplay activity (bets, wins, losses): Used for: account management, responsible gambling monitoring, fraud detection. Never used for: identifying you publicly, sharing with employers/family.
5Device info (IP, browser): Used for: security monitoring (detecting hijacked accounts), geolocation for licensing compliance, fraud prevention. Never used for: tracking you across other websites.
6Cookies (session, preferences): Used for: keeping you logged in, remembering language preference, basic analytics. Never used for: invasive ad tracking, cross-site behavioural profiling.

🚫 What We Never Do

💰

Sell Data

Zero advertising revenue from user data. Never sold to advertisers, data brokers, marketing firms, or third parties of any kind. Period.

📞

Spam Calls

No unsolicited marketing calls. No texts about "free bonuses" unless you opt in. No third-party /contact-us/ data sharing.

🌐

Track Across Sites

No tracking cookies that follow you outside nova88.me. No retargeting ads. No third-party analytics that profile you cross-site.

👥

Share With Family

Your gameplay is private. We never share with your employer, family, or government unless legally compelled by court order or AML compliance.

🎯

Show External Ads

Nova88 doesn't use Facebook Pixel, Google Ads remarketing or similar trackers that follow you to other websites.

🔍

Read Conversations

Your support chat conversations stay between you and Nova88 support. Used only for resolution, retained per legal requirement, never analysed for commercial purposes.

👤 Your Rights Under GDPR & PDPA

1Right to access: Request a complete copy of your data. Contact support, verify identity, receive export within 30 days.
2Right to rectification: Correct any inaccurate data. Update profile, contact support for KYC document changes.
3Right to deletion: Request data deletion. Subject to AML retention rules (5 years after account closure for transaction records).
4Right to data portability: Receive your data in machine-readable format. Transfer to another service if desired.
5Right to object: Opt out of marketing communications anytime. Account preferences → Communications → toggle off.
6Right to restrict processing: Limit how Nova88 uses your data for specific purposes (e.g. analytics opt-out).

Personal Data FAQ

What data does Nova88 collect?

Account info, KYC documents, payment data, gameplay activity, device info. All necessary for legal, safe operations. We don't collect contacts, photos, or unrelated personal data.

Does Nova88 sell my data?

No — never. Zero advertising revenue from selling user data. Shared only with regulators (when legally compelled), payment processors, and service providers.

How long is data kept?

Active accounts: throughout account life. Closed accounts: 5 years (AML requirement). After 5 years: anonymised or deleted.

Can I see my data?

Yes — GDPR-style data export within 30 days of request. Contact support, verify identity, receive complete export.

Can I delete my data?

Yes, mostly. AML rules require 5-year retention of transaction records after account closure. Other data deleted on request. See AML & KYC compliance details.

Is my data sold to advertisers?

No. Never. Read the full privacy policy for complete details.

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